Booking

Bookings & Cancellation policy

Cancellations within 24hrs of your appointment.

When booking you’re face to face initial appointment, you will be required to pay in full and asked to provide your credit card details and agree to our cancellation policy. 

When booking your virtual (Not a Phone Call) initial appointment you will be required to pay the full amount.

If you are using your prepaid Health Care Membership plan to cover your consultation cost, choose the membership option.

Once your booking is paid a SMS will be sent to your phone with your appt details and a link which are forms that MUST BE COMPLETED at the time of booking, if they are not completed your appt maybe cancelled and refunded. 

This is to allow plenty of time for review of your file prior to your appt and to hold your appointment for you, however, if you cancel within 24hrs or do not contact the practice, you will forfeit your booking payment.

We are a small Private Practice we put these measures in place to secure our business and livelihood.

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