New Patients

To book a new consultation, please visit our new patient page.

We offer telephone and video consultations as well as face to face appointments in our clinic. Telephone and video consultations are charged at the same price as face-to-face consultations.

We are unfortunately unable to offer telephone or video consultations to patients  visiting from overseas due to restrictions in our insurance. All our overseas patients must be seen in our clinic for their initial appointment. 

You do not need a GP or another doctor’s referral letter to be seen in our clinic. The majority of women self-refer and do not need a letter.

If you have any blood test results or letters from previous relevant medical consultations, then it is useful to bring copies of these with you when you attend for your appointment or email or complete the online form here ahead of your appointment.

The safest types of HRT are “body identical hormones” which means that they are the same structure as the hormones you naturally produce in your body. These hormones are also sometimes referred to as “regulated bioidentical HRT”.

There are some types of hormones given in private clinics called “compounded bioidentical hormones”. These are completely different to body identical hormones – they are not regulated and are not subject to any quality control. They are custom made hormones in combination doses or preparations that are not routinely available on a standard prescription.

There is no good quality evidence to support the use of these hormones and they are not recommended.  In addition, they have not been subjected to the same tests of safety, efficacy, or dosing consistency as the type of HRT that requires a prescription, including body identical hormones. We do not ever give women compounded bioidentical HRT.

Testosterone is an important hormone for many women as well as for men. Many women find that using testosterone can improve their libido as well as their mood, energy and concentration. 

In our clinic we usually prescribe testosterone as a cream called AndroFeme which is a regulated preparation for women which is actually now licensed for women in Australia and New Zealand. This is the safest way of women receiving testosterone. Women who need testosterone can have a private prescription from one of the clinicians in our clinic.

Patients who are visiting New Zealand or Australia from other countrys, will require a face to face initial consultation.

We cannot give individualised advice to women unless they are seen as patients in our clinic. However, you can find a wide range of unbiased and evidence-based information on our website.

Your first consultation can last up to 45 minutes, with follow-up consultations lasting up to 25 minutes. This usually provides sufficient time for women to explain their situation and be given individual, specialist advice and choices regarding their treatment, including HRT.

Women really vary with how they respond once they start HRT. Some women find they feel better quickly whereas for other women it can take three months to feel the full effects. It is worth persevering with any treatment you are given for three months before deciding how it suits you.

Some women do develop breast tenderness initially which often settles. Some women do experience some bleeding which usually settles within the first few months.

If you are still experiencing symptoms after three months then it may be that the dose or type of HRT needs to be changed.

Please click here to view our price list.

Women who are likely to benefit from taking HRT are usually given a private prescription for the first few months. Some women continue to have HRT as a private prescription from us.

Costs for a month’s supply of HRT will vary depending on the type of medication prescribed. Testosterone is more expensive for a tube of cream that will last around 3-4 months.

In addition, a prescription dispensing fee of $35.00 will be charged for each prescription, regardless of the number of items on the prescription.

The majority of women are seen again around three months after their initial appointment and their clinician will advise when to have any further follow ups. To obtain a prescription from us you will need to be seen annually. You will need to have an appointment every 2 years to remain as an existing patient. If you have not been seen in over 2 years you will be booked in as a new patient at the cost of a new appointment.

The menopause occurs one year after a woman’s last menstrual period. Many women experience perimenopausal symptoms for several years before their periods stop. If you are experiencing perimenopausal symptoms which are having a negative impact on the quality of your life, then it is likely you will benefit by being given individualised advice and treatment from one of the clinicians in our clinic.

All the clinicians working in the clinic have been trained as General Practitioner (GP), Nurse Practitioners (NP) and have a particular interest in the menopause.